Frequently Asked Questions
General Whale Watching Questions
What types of whales will I see?
90% of the whales seen in previous seasons have been humpback whales (Megaptera novaeangliae) the next most common are the southern Right whales ( Eubalaena australis). Other much less common whales sighted are Minke, Pilot, Orcas, or false killer, pygmy and Blue whales (normally only seen once a season)
Will I see other marine life?
Yes, there are two types of dolphin, the bottlenose and common dolphin often seen along with seals, pelagic birds and sometimes even fairy penguins.
Will I see Migaloo (the white humpback whale)?
Only if we are very lucky. Each whale swims past on their northern and southern migration, and sometimes at night. If we are lucky you might catch a glimpse of this magnificent mammal of the deep.
How close do we get to the whales?
As responsible whale watchers we don't approach to within 100m of the whales. That doesn't mean the whales can't come to us and they do. Whales often display a measure of curiosity – at times they will dive for a few minutes and come up where you least expect them, sometimes close to the boat!
What happens if it rains?
Rain is no problem, we have plenty of undercover area so you can be warm and undercover.
What about motion sickness, will it be rough?
We are in the ocean and it is always better to come prepared. If you are still concerned, we recommend you check with a pharmacist and eat lightly before embarking.
Are there toilets on board?
Yes, separate men's and women's toilets are available toilets.
Whale Guarantee
Our whale guarantee is the only operator who provides a money back guarantee from June 1 – August 1 if no whales are sighted. A free return trip on all other dates means you can return on a later cruise and enjoy another whale watch experience.
What's the definition of seeing whales?
By seeing whales we mean that we find and approach at least one whale on our trip.
We want you to have the best experience possible, however as creatures of the ocean every cruise will be different and we think that's all part of the attraction and wonder of a whale watch. Each guarantee is made on the captains discretion on the day.
Does a dolphin count as a whale?
No, we don't count dolphins as seeing whales even though they are part of the cetacean family and we do see them on many of our trips.
If we are booked as a group, do we have to come back as a group?
No, you can come back on separate days if you like.
What happens if I still don't see a whale on my return trip?
In the unlikely event that happens, then you still have a free return trip. We want you to have the experience with the whales, and you can use your free return trip in either Sydney or our Merimbula Whale Watching.
Can I get a refund instead of a free return trip?
Between June 1 and August 1 a you can opt to get a cash refund or a free return trip on all other dates.
Can I use my ticket next year?
Yes the passenger is able to use their ticket next year. And also redeem it at Merimbula between September and November.
Whale Watching Checklist
In choosing a trip some tips and things to consider, based on questions we have been asked and feedback from passengers.
What are the important things to look for in a whale watching boat?
In order of importance:2. Viewing space and decks where you can see all around the boat and especially ahead of the boat.
3. Size, A large boat means less movement in the ocean, greater comfort and facilities on board.
4. Speed, you want to spend as much time as possible watching whales.
5. Time, is there enough time in the ocean to see the whales? a short trip may mean you get 10 minutes on the whales then its back to the wharf!
6. Protection, if there is any wind or rain, being stuck on an exposed deck for 50 minutes on the trip back to the harbour is no fun.
Can some boats get closer to whales than others?
No, everyone, and that includes recreational boaters follow the same regulations, 100m from the whales is as close as the rules allow any boat to approach.
Will a smaller boat mean we are closer to the whale, and will see more?
No, a smaller boat means you are closer to the water, not closer to the whales. The higher up you are the better vantage points to see and capture the whales.
Is Morning or Afternoon better?
It really depends on the day, each day is different. Sometimes the wind is blowing in the morning but drops off in the afternoon and vise versa. The whales don't seem to be more or less active as the day progresses (you can check by visiting Sightings).
We hope this answers all your questions, if you have others please contact us.
